{"id":2363,"date":"2024-03-29T10:20:24","date_gmt":"2024-03-29T09:20:24","guid":{"rendered":"https:\/\/www.byronweb.net\/?page_id=2363"},"modified":"2024-03-29T10:28:25","modified_gmt":"2024-03-29T09:28:25","slug":"16636-%f0%9d%97%9f%f0%9d%97%ae-%f0%9d%97%b4estione-del-primo-contatto","status":"publish","type":"page","link":"https:\/\/www.byronweb.net\/es\/16636-%f0%9d%97%9f%f0%9d%97%ae-%f0%9d%97%b4estione-del-primo-contatto\/","title":{"rendered":"UNI EN 16636 \u2013 5.1 Gesti\u00f3n primer contacto"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2363\" class=\"elementor elementor-2363\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-340f5d8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"340f5d8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0a19403\" data-id=\"0a19403\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-519f26d elementor-widget elementor-widget-text-editor\" data-id=\"519f26d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.2 - 04-04-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<div class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"><div dir=\"auto\"><span style=\"font-size: 14pt;\">\ud835\udde8\ud835\udde1\ud835\udddc \ud835\uddd8\ud835\udde1 \ud835\udfed\ud835\udff2\ud835\udff2\ud835\udfef\ud835\udff2 \u2013 \ud835\udff1.\ud835\udfed Gesti\u00f3n primer contacto<\/span><\/div><\/div><div class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"><div dir=\"auto\"><span style=\"font-size: 14pt;\">La manera en qu\u00e9 se gestiona el primer contacto con un cliente potencial puede marcar la diferencia ya que la primera impresi\u00f3n que se deja puede afectar la opini\u00f3n de los clientes y sus decisiones futuras sobre la empresa y sus productos o servicios. Por eso es fundamental escuchar las necesidades del cliente y analizar correctamente la situaci\u00f3n.<\/span><\/div><div dir=\"auto\">\u00a0<\/div><\/div><div class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"><div dir=\"auto\"><span style=\"font-size: 14pt;\">Hacer una buena primera impresi\u00f3n<\/span><\/div><div dir=\"auto\"><span style=\"font-size: 14pt;\">Un primer contacto positivo puede suscitar confianza, inter\u00e9s y simpat\u00eda en el cliente y por consiguiente llevarlo a tener una actitud favorable hacia la empresa.<\/span><\/div><div dir=\"auto\">\u00a0<\/div><\/div><div class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"><div dir=\"auto\"><span style=\"font-size: 14pt;\">Crear una relaci\u00f3n:<\/span><\/div><div dir=\"auto\"><span style=\"font-size: 14pt;\">Una buena interacci\u00f3n inicial lleva a crear con el cliente una relaci\u00f3n de confianza y duradera.<\/span><\/div><div dir=\"auto\">\u00a0<\/div><\/div><div class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"><div dir=\"auto\"><span style=\"font-size: 14pt;\">Aumentar la probabilidad de \u00e9xito:<\/span><\/div><div dir=\"auto\"><span style=\"font-size: 14pt;\">Un primer contacto positivo puede aumentar la probabilidad de \u00e9xito en las tratativas futuras y en el proceso de adquisici\u00f3n del cliente.<\/span><\/div><div dir=\"auto\">\u00a0<\/div><\/div><div class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"><div dir=\"auto\"><span style=\"font-size: 14pt;\">Ser diferente de los competidores:<\/span><\/div><div dir=\"auto\"><span style=\"font-size: 14pt;\">Ofrecer una experiencia de primer contacto memorable y positiva puede distinguir tu empresa de la competencia y proporcionarle una ventaja competitiva.<\/span><\/div><div dir=\"auto\">\u00a0<\/div><\/div><div class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"><div dir=\"auto\"><span style=\"font-size: 14pt;\">Reducir el riesgo de perder oportunidades de negocio:<\/span><\/div><div dir=\"auto\"><span style=\"font-size: 14pt;\">Un primer contacto mal gestionado podr\u00eda hacer perder la oportunidad de adquirir un cliente potencialmente interesante.<\/span><\/div><\/div><div class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"><div dir=\"auto\"><span style=\"font-size: 14pt;\">Pare resumir, una buena gesti\u00f3n del primer contacto con un cliente potencial es fundamental ya que afecta la percepci\u00f3n, las emociones y las decisiones del cliente y puede tener un impacto muy significativo sobre el \u00e9xito general y la reputaci\u00f3n de la empresa.<\/span><\/div><div dir=\"auto\">\u00a0<\/div><\/div><div dir=\"auto\"><img loading=\"lazy\" class=\"aligncenter size-large wp-image-2365\" src=\"https:\/\/www.byronweb.net\/wp-content\/uploads\/2024\/03\/433927186_945868507539940_8126320544713255753_n-1024x858.jpg\" alt=\"\" width=\"750\" height=\"628\" srcset=\"https:\/\/www.byronweb.net\/wp-content\/uploads\/2024\/03\/433927186_945868507539940_8126320544713255753_n-1024x858.jpg 1024w, https:\/\/www.byronweb.net\/wp-content\/uploads\/2024\/03\/433927186_945868507539940_8126320544713255753_n-300x252.jpg 300w, https:\/\/www.byronweb.net\/wp-content\/uploads\/2024\/03\/433927186_945868507539940_8126320544713255753_n-768x644.jpg 768w, https:\/\/www.byronweb.net\/wp-content\/uploads\/2024\/03\/433927186_945868507539940_8126320544713255753_n-14x12.jpg 14w, https:\/\/www.byronweb.net\/wp-content\/uploads\/2024\/03\/433927186_945868507539940_8126320544713255753_n.jpg 1528w\" sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\ud835\udde8\ud835\udde1\ud835\udddc \ud835\uddd8\ud835\udde1 \ud835\udfed\ud835\udff2\ud835\udff2\ud835\udfef\ud835\udff2 &#8211; \ud835\udff1.\ud835\udfed \ud835\udddf\ud835\uddee \ud835\uddf4\ud835\uddf2\ud835\ude00\ud835\ude01\ud835\uddf6\ud835\uddfc\ud835\uddfb\ud835\uddf2 \ud835\uddf1\ud835\uddf2\ud835\uddf9 \ud835\uddfd\ud835\uddff\ud835\uddf6\ud835\uddfa\ud835\uddfc \ud835\uddf0\ud835\uddfc\ud835\uddfb\ud835\ude01\ud835\uddee\ud835\ude01\ud835\ude01\ud835\uddfcGestire bene il primo contatto di un cliente o di un potenziale cliente \u00e8 fondamentale perch\u00e9 rappresenta la prima impressione che l&#8217;azienda lascia su di loro. Questo primo incontro pu\u00f2 influenzare significativamente le loro percezioni, sentimenti e decisioni future riguardo all&#8217;azienda e ai suoi prodotti o [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v14.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>UNI EN 16636 - 5.1 La gestione del primo contatto -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.byronweb.net\/es\/16636-\ud835\udddf\ud835\uddee-\ud835\uddf4estione-del-primo-contatto\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UNI EN 16636 - 5.1 La gestione del primo contatto -\" \/>\n<meta property=\"og:description\" content=\"\ud835\udde8\ud835\udde1\ud835\udddc \ud835\uddd8\ud835\udde1 \ud835\udfed\ud835\udff2\ud835\udff2\ud835\udfef\ud835\udff2 &#8211; \ud835\udff1.\ud835\udfed \ud835\udddf\ud835\uddee \ud835\uddf4\ud835\uddf2\ud835\ude00\ud835\ude01\ud835\uddf6\ud835\uddfc\ud835\uddfb\ud835\uddf2 \ud835\uddf1\ud835\uddf2\ud835\uddf9 \ud835\uddfd\ud835\uddff\ud835\uddf6\ud835\uddfa\ud835\uddfc \ud835\uddf0\ud835\uddfc\ud835\uddfb\ud835\ude01\ud835\uddee\ud835\ude01\ud835\ude01\ud835\uddfcGestire bene il primo contatto di un cliente o di un potenziale cliente \u00e8 fondamentale perch\u00e9 rappresenta la prima impressione che l&#8217;azienda lascia su di loro. Questo primo incontro pu\u00f2 influenzare significativamente le loro percezioni, sentimenti e decisioni future riguardo all&#8217;azienda e ai suoi prodotti o [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.byronweb.net\/es\/16636-\ud835\udddf\ud835\uddee-\ud835\uddf4estione-del-primo-contatto\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-29T09:28:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.byronweb.net\/wp-content\/uploads\/2024\/03\/433927186_945868507539940_8126320544713255753_n-1024x858.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.byronweb.net\/es\/#website\",\"url\":\"https:\/\/www.byronweb.net\/es\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/www.byronweb.net\/es\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"es-ES\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.byronweb.net\/16636-%f0%9d%97%9f%f0%9d%97%ae-%f0%9d%97%b4estione-del-primo-contatto\/#primaryimage\",\"inLanguage\":\"es-ES\",\"url\":\"https:\/\/www.byronweb.net\/wp-content\/uploads\/2024\/03\/433927186_945868507539940_8126320544713255753_n.jpg\",\"width\":1528,\"height\":1281},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.byronweb.net\/16636-%f0%9d%97%9f%f0%9d%97%ae-%f0%9d%97%b4estione-del-primo-contatto\/#webpage\",\"url\":\"https:\/\/www.byronweb.net\/16636-%f0%9d%97%9f%f0%9d%97%ae-%f0%9d%97%b4estione-del-primo-contatto\/\",\"name\":\"UNI EN 16636 - 5.1 La gestione del primo contatto -\",\"isPartOf\":{\"@id\":\"https:\/\/www.byronweb.net\/es\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.byronweb.net\/16636-%f0%9d%97%9f%f0%9d%97%ae-%f0%9d%97%b4estione-del-primo-contatto\/#primaryimage\"},\"datePublished\":\"2024-03-29T09:20:24+00:00\",\"dateModified\":\"2024-03-29T09:28:25+00:00\",\"inLanguage\":\"es-ES\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.byronweb.net\/16636-%f0%9d%97%9f%f0%9d%97%ae-%f0%9d%97%b4estione-del-primo-contatto\/\"]}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/www.byronweb.net\/es\/wp-json\/wp\/v2\/pages\/2363"}],"collection":[{"href":"https:\/\/www.byronweb.net\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.byronweb.net\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.byronweb.net\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.byronweb.net\/es\/wp-json\/wp\/v2\/comments?post=2363"}],"version-history":[{"count":9,"href":"https:\/\/www.byronweb.net\/es\/wp-json\/wp\/v2\/pages\/2363\/revisions"}],"predecessor-version":[{"id":2375,"href":"https:\/\/www.byronweb.net\/es\/wp-json\/wp\/v2\/pages\/2363\/revisions\/2375"}],"wp:attachment":[{"href":"https:\/\/www.byronweb.net\/es\/wp-json\/wp\/v2\/media?parent=2363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}