The new module available in the Customer Details allows to have a complete control of the of Management Status. All available in one screen  that not only allows to display the overall status of the different phase in accordance with the UNI EN 16636 but also to check any management shortcomings for each phase

UNI EN 16636

MAIN REFERENCE POINT TO ACT IN COMPLIANCE WITH THE INTERNATIONALLY RECOGNIZED STANDARDS.

Every single phase of the customer management is evaluated taking into account the information added in the management software

GRAPHIC SUMMARY  CHROMATIC CHART OF THE MANAGEMENT STATUS

Graphic feedback of the status of every module, with the aim of identify possible shortcomings at a glance through a red and green traffic light.

MODULE/QUALITY STATISTICS

Modules details with data added in Byron such as calls (open - closed), non-compliance (resolved - not resolved), feedback (positive - negative), plan review date, interventions (planned - carried out ), etc.

CUSTOMER FOLDER PRINTING
All useful printings for creating a customer folder grouped in one list and according to the customer management phase in accordance with UNI EN 16636.

DOWNLOAD THE LEAFLET

A FUNDAMENTAL TOOL BOTH TO MANAGE CERTIFIED CUSTOMERS AND TO ACT IN ACCORDANCE WITH THE REGULATIONS, ALLOWING MANAGEMENT BE FOCUSED ON A CUSTOMER, VERIFY THE COMPLIANCE WITH UNI EN 16636, BUT ALSO MANAGEMENT ANY INTERNAL PROCEDURES SUCH AS MANAGEMENT TIME AND CUSTOMER AIM WITH THE AIM OF IMPROVING THE COMPANY QUALITY STANDARDS.